You will need to have already completed the Multifactor authentication enrollment and/or have the Multifactor Authenticator app set up on your phone. You will be prompted to authenticate your trusted device by approving the popup request, call or text on your phone or tablet/iPad .
Note – if the Multifactor Authenticator app produces an unexpected authentication prompt (for example, when you have not attempted to log in recently) you can either tap DENY or ignore the prompt and access will not be granted or contact the Service Desk. However, this may be an indication that your account has been compromised so you should change your password immediately at https://myid.senecacollege.ca.
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