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I was able to set up my Seneca email on other clients but now its not working. | IT Services

Home » Spaces » IT Services » forum » Microsoft Multi-Factor Authentication - Frequently Asked Questions » I was able to set up my Seneca email on other clients but now its not working.
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Posted in: Microsoft Multi-Factor Authentication - Frequently Asked Questions

I was able to set up my Seneca email on other clients but now its not working.

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  • I was able to set up my Seneca email on other clients but now its not working.

  • Answered

    All students not using a service that supports modern authentication was disabled. You have access to your Seneca email but the service that does not support modern authentication is disabled. The simplest way to explain this would be any services that does not prompt you for Microsoft Authentication is not supporting modern authentication.

    Some of the mail applications/services affected:

    • Outlook 2013 without registry changes
    • Outlook 2010 or earlier
    • Thunderbird
    • macOS mail on macOS 10.13 or earlier
    • iOS mail with iOS 10 or earlier
    • Android mail clients not supporting OAuth 2.0
    • ActiveSync, IMAP4 and POP3 mail clients

    It is suggested that you use the Outlook app to view your email on your phone. The Outlook app is available in both Google Play and the App Store. 

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