Personal Counselling and Accessible Learning Services

The Test Centres will open their physical locations at King, Newnham and Seneca@York campuses starting Monday Jan. 31 for students accommodated through Seneca’s Counselling & Accessibility Services attending in-person tests. Hours of operations are Monday to Friday from 8:30am to 4:30pm with some extended hours for Faculty of Continuing Education & Training students. For more information, contact the Test Centre.

Personal Counselling and Accessible Learning Services offers support for current students trying to manage the complexities of college life. Students are seen on a voluntary basis.

Our services can help students fulfil their personal and academic potential through individual and/or group supports.

Counselling and Accessibility Services are being offered online, by phone and in-person. Our services are free, confidential and available to all registered Seneca students. Students who feel they require support can reach out to our offices at Seneca’s Personal Counselling and Accessible Learning Services by phone at their campus extension or email listed below.

  • King: 416.491.5050 ext. 55157
  • Markham: 416.491.5050 ext. 77508
  • Newnham and Peterborough: 416.491.5050 ext. 22900
  • Seneca@York and Yorkgate: 416.491.5050 ext. 33150
  • email: senecacnas@senecacollege.ca 

Appointments can be provided by phone or video chat Monday-Friday. In-person appointments are available:

  • King: Tuesday and Thursday
  • Newnham: Tuesday, Wednesday and Thursday
  • Seneca@York: Tuesday and Thursday

If you are in crisis or have immediate concerns outside our hours of operation, the following resources are available: 

  • Good2Talk: call 1.866.925.5454 or text GOOD2TALKON to 686868 
  • Mental Health Helpline: call 1.866.531.2600 
  • your nearest hospital emergency room

Support for Academic Accommodations 

Book an appointment with a counsellor if you: 

  • wish to discuss academic accommodations
  • require changes or updates to your academic accommodations
  • have a temporary accommodation letter that has expired or is expiring in the current term, and you continue to require academic accommodations

Note for returning students: If you have already met with a Counsellor and have your accommodations set up in ClockWork, log in to student portal to have your letter distributed to your professor(s) for the current term.

Out-of-Province Students (Outside Ontario but Within Canada)

Out-of-Country Students (Outside Canada)

  • have access to counselling wherever you are located through the keep.meSafe program
  • download the mySSP app through the Apple App Store, Google Play 
  • phone 011 416 380 6578 to connect with keep.meSAFE for 24-7 counselling support; to minimize long distance charges please request a call back
  • you also have access to a counselling support through MyWellness

Our Counsellors

Seneca counsellors are always approachable and supportive. They hold professional degrees in counselling and accessibility-related fields and balance their theoretical background with extensive practical experience. Our counsellors are continually updating their knowledge in order to meet the needs of students.  Service staff are members of a variety of professional associations including: Ontario College Counsellors (O.C.C.), College Committee on Disability Issues (C.C.D. I.) and some professional colleges which are governed by the Regulated Health Care Professionals Act (RHPA).

Accessibility Counsellors

Some students may have functional limitations that impact their ability to fully engage with their academic work. Identifying the appropriate academic accommodations for a student with a disability in the postsecondary environment is critical to ensure students are supported during their time at Seneca. Our counsellors work with students to identify individual accommodation needs so that students can more fully participate in their academic studies.

Learning Strategists

Seneca’s Learning Strategists are here to provide assistance to you for:

  • Getting organized for your semester
  • Improving your time management 
  • Helping to identify your most effective note taking strategies and tools
  • Learning how to use your textbooks more effectively
  • Increasing comprehension
  • Teaching more effective memory strategies
  • Tackling assignments
  • Augmenting your writing stills
  • Developing group work dynamics and presentation skills
  • More effective exam prep
  • Learning how to be a more confident, less stressful test taker
  • Applying prescribed and learned AT to your course work

Assistive Technologists

Our Assistive Technologists provide individual assessment and training on the use of assistive technology software and devices in the classroom.

Study Skills and Academic Development

  • Organizational skills and time management
  • Test anxiety and stress management
  • Test preparation and assignment planning
  • Listening skills and note-taking
  • Reading textbooks
  • Study and memory techniques

Resources and forms

Resources and forms related to accessibility and accommodations.

Contact Us

Students in need of support or services please call one of the campus offices to book an appointment.

Newnham and Peterborough

Room E2427 - NH
  416.491.5050 ext. 22900

 647.475.1465

Newnham Campus Map

King 

Room GH2118
  416.491.5050 ext. 55157

 905.833.7455

King Campus Map

Markham

Room 280
 416.491.5050 ext. 77508

 905.946.1581

Markham Campus Map

Seneca@York and Yorkgate

Room S1175 - S@Y
  416.491.5050 ext. 33150

 416.650.0371

Seneca@York Campus Map